Praise and to Phenex and Seere who assisted me in persuading my landlord to swiftly grant me a very costly upgrade to my apartment. Management did not in any way delay or attempt to pass on even a penny of the cost to me. It was amusing to see the surprise in the maintenance manager’s eyes when management immediately granted my request. The work was completed today and a rather odious discomfort from my life is now gone. All the gratitude!
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