Ebook problem

I know I should go to the help desk for this but the help desk is saying I lost my password and my wifi is down, so I dont have the time to sit through alot of loading screen using data, nor patience to deal with resetting my password. I’m having a hard time finding my ebooks that I have bought. I bought the complete works of E.A. Koetting and Become a living God PDF and cant find the damned things! Its also not in order history, when I go to order history it just tells me about my divination course. Any help?

You have to go through the help desk the forum users and mods aren’t connected with the company and the technical support.